BOA Alphaline is committed to protect the privacy of our clients and associated persons, our employees, and other individuals whose personal information we collect and process. This privacy statement governs personal data collection and other related matters. You are advised that, by registering for and continuing to use BOA Alphaline website and/or subscribe for the product and/or services, you shall be deemed to have agreed and accepted the terms as provided herein.
We may change this privacy policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this privacy policy.

If you have additional questions or require more information about our privacy policy, do not hesitate to contact us at [email protected].

By using our website, you hereby consent to our privacy policy and agree to its terms.

Collection of your personal data

The type of your personal data which we may collect varies depending on the products and/or services you select or agreements you have with us. But generally, the personal data which we collect will include (but are not limited to your name, date of birth, gender, nationality and race, preferred language, email address, current home or work address, telephone or mobile phone number, fax number and particulars of identification documents (including NRIC and/or passport number), as well as financial and banking information as and when required). For users that register on our website (if any), we also store the personal information they provide in their user profile.

How do we use the information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

 How do we share your information

We do not sell your personal data to others for commercial purposes. We only share your personal information to provide products and/or services you’ve requested, when we have your permission, or under the following circumstances:

  • It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of terms, or as otherwise required by law.
  • We provide such information to third parties who have entered into non-disclosure agreements with us.
  • We provide such information to a company controlled by, or under common control with, BOA Alphaline for any purpose permitted by this privacy policy.
  • We may aggregate, anonymize, and publish data for statistical and research purposes only. For example, we may compile and share information related to the popularity of certain products and/or services tracked by users. In any such instance, the information will not be able to be traced back to any individual.


We take precautions to ensure the security of your personal information. We ensure that our website is protected by reasonable security measures afforded by current technology, and that all our data hosts and servers are similarly protected by such security measures. We strongly advice you to change your password frequently and not to use the same password for different websites.

We cannot protect any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Retention of your personal information

We retain information as long as it is necessary to provide the product and/or services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until your account is deleted. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms, and take other actions permitted by law. The information we retain will be handled in accordance with this privacy policy.


Like any other website, BOA Alphaline uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Cookies are small text files that may be placed on your Web browser when you visit our website or when you view advertisements, we have placed on another website. Cookies allow your browser to remember some specific information which the web server can later retrieve and use.  When you quit your browser, some cookies are stored in your computer’s memory, while some expire or disappear.

Cookies are used primarily for administrative purposes, to improve your experience with our website. Examples of this would include the use of cookies:

  • To improve site security by authenticating you (verify that you are who you say you are) when you sign-in to our site.
  • To keep track of your specified preferences such as language, time zone and timeouts after periods of inactivity.

In addition to administrative uses, we may also use cookies in one or more of the following ways, depending on the website you are using to conduct research and analytics to improve our website, our products and/or services. This includes compiling statistical information concerning, among other things, the frequency of your use of our website, the pages visited and the length of each visit.

Please note that, if you decline to use cookies, you may experience reduced functionality and, for sites using authentication-related cookies, declining cookies will prevent you from using the Web site altogether. To learn more about what cookies are set on your computer as you browse the Web and how to manage or delete them, visit